Currently, your Citizens Bank & Trust checking account comes with our standard overdraft protection service, Bounce Protection. Beginning August 15, 2010 we will no longer be able to provide this coverage automatically for ATM and debit card transactions. If you would like to keep this valuable service you will need to tell us.
What is Bounce Protection? Bounce Protection is an overdraft privilege limit that is automatically assigned to your account. As long as your account is in good standing Citizens may honor overdrafts up to the Bounce Protection limit on your account. This service provides an added level of protection against unanticipated cash flow emergencies and account reconciliation errors. There is no additional cost associated with this privilege. However, you should keep in mind that you will be charged our standard NSF fee of $28.00 for each item paid using Bounce Protection.
Recent regulatory changes adopted by the Board of Governors of the Federal Reserve require us to change the standard overdraft practices that apply to all checking accounts. These changes will require Citizens to discontinue your overdraft protection for ATM and everyday debit card transactions unless you affirmatively agree, or “opt-in” to Bounce Protection for these transactions.
This means that unless you tell us you want to continue to apply Bounce Protection to your ATM and everyday debit card transactions, we will decline any transaction that overdraws your account. However, your overdraft protection for checks, automatic bill payments and other transactions will remain unchanged. This change will go into effect for all existing Citizens customers August 15, 2010.
We know many of our customers appreciate the convenience, flexibility and peace of mind provided by having Bounce Protection in place to cover their banking transactions. The service provides a fast and discrete way to bridge a temporary gap. By opting in, you can assure that this protection remains available to you. You are free to change your mind at any time.
Citizens wants you to make an informed decision on the type of overdraft protection that best suits your banking needs. Additional information about Bounce Protection can be found on our website, feel free to come into any branch or call one of our customer service representatives. If you are ready to opt in and continue Bounce Protection for your ATM and everyday debit card transactions, simply fill out the form below and mail in to Citizens or call your branch today.
IMPORTANT INFORMATION about your Citizens Bank & Trust Checking Account